Customer Success is a Team Sport
We believe that Customer Success is a part of everyone’s job, from the C-Suite all the way to the individual contributor.
Be a Part of the Global Customer Success Community
Join a global network of Customer Success professionals that is committed to cultivating knowledge exchange, and establishing a CS community. Learn from thought leaders and key decision makers in the field, and become one yourself, by staying current with every advancement in the Customer Success industry.
Be a Part of the Global Customer Success Community
Join a global network of Customer Success professionals that is committed to cultivating knowledge exchange, and establishing a CS community. Learn from thought leaders and key decision makers in the field, and become one yourself, by staying current with every advancement in the Customer Success industry.
Activities
Check out for upcoming Customer Success community activities.
The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.
Blogs
The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.
Meetups
The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.
The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.
Blogs
The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.
Top Articles
Customer Success – Not just for customers!
Customer Success is not just for customers, apply it internally too to ensure your own success. By effectively implementing Customer Success best practices within your own organization, you can help drive your company towards its business goals. Let’s start with the...
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Is Customer Success and Product the new “Power Couple”?
Recently Bill Cushard, Director of Marketing at ServiceRocket, led a panel discussion on how Product Management (PM) and Customer Success (CS) work together (or against each other) in a recent monthly meetup hosted by the Customer Success Leadership Network...
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Customer Success is really diverse, right? Right?
This post has it all: a very important problem that affects us all; a path forward to addressing the problem; a list of notable quotes; and book recommendations! Bonus: It also has a link to a video recording of the event. Finally, if you’re a father, or brother, or...
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7 Steps to Outcome Generating Customer Education
What if I said to you there is one customer success function that can help you deliver scalable customer success, drive product adoption, increase renewals, improve conversion rates from your free product to your paid product, increase the size of your marketing...
read moreThe Customer Success Network
