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Customer Success is a Team Sport

We believe that Customer Success is a part of everyone’s job, from the C-Suite all the way to the individual contributor.

Be a Part of the Global Customer Success Community

Join a global network of Customer Success professionals that is committed to cultivating knowledge exchange, and establishing a CS community. Learn from thought leaders and key decision makers in the field, and become one yourself, by staying current with every advancement in the Customer Success industry.

Be a Part of the Global Customer Success Community

Join a global network of Customer Success professionals that is committed to cultivating knowledge exchange, and establishing a CS community. Learn from thought leaders and key decision makers in the field, and become one yourself, by staying current with every advancement in the Customer Success industry.

Activities

Check out for upcoming Customer Success community activities.

Meetups
The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.
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Event Recordings

The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.

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Blogs

The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.

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Meetups

The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.

See More
Event Recordings

The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.

See More

Blogs

The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round The CSN hosts regular events all over the Bay Area year round.

See More

Top Articles

Customer Success Must Sell and be a Trusted Advisor

In customer success, it is commonly believed that one cannot sell and be a trusted advisor. “If I try to sell something to my customer, I’ll lose all that trust I’ve built up over the past several months,” we say. This is a misguided belief that does not consider the...

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How to Hire Bad A$$ CSMs

The expansion of Customer Success continues to impress me. This time five years ago, a search on LinkedIn for “Customer Success” roles rendered around 100 results. Today, I can perform the same search and find 105k advertised positions. Opportunities are abundant if...

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The Customer Success Network

The Customer Success Network operates as the central hub and premier networking forum for Customer Success professionals worldwide. The CSN empowers client-facing experts to collaborate with their peers in sharing best practices, implementation tips, key metrics, and CS transformation trends.
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Join the Customer Success Network
Membership to the CSN is open to any professional interested in learning about Customer Success, or working in a customer-facing role. We look forward to your contributions to the Customer Success Network, hearing about your experiences in the field, and the ensuing stimulating discussions.