by Mark Pecoraro | Jul 23, 2019 | Customer Success
A Team Offense CS and Sales working together leads to happy customers, upsells, and best of all — high renewal rates. Most organizations go about this in the wrong way in the beginning; they define Customer Success as a role that puts out fires reactively, usually as...
by Lauren Costella | Jul 19, 2019 | Customer Success, Tips and Tricks
Are you curious about how to scale Customer Success when your company is in different stages of its evolution? Are you interested in learning how to prepare for hyper-growth situations? You’re just in luck! The Customer Success Leadership Network has a few tips for...
