by Irene Lefton | Jul 24, 2019 | Customer Success
At the Roundtable A few months ago, Lincoln Murphy (@lincolnmurphy) and a group of Bay Area Customer Success (CS) executives met and explored some challenges around CS having a seat at the executive table. Everyone agreed that it is important for CS to have a seat at...
by Irene Lefton | Jul 24, 2019 | Customer Success
CS Roundtable – Part Two In a conversation with Lincoln Murphy (@lincolnmurphy) and a group of Bay Area Customer Success (CS) executives last month, we explored several aspects of Customer Success and challenges that companies and CS Executives face. Everyone agreed...