by Keri Keeling | Jun 16, 2020 | Customer Success
I was recently invited to engage in a webinar with Sandler. I am particularly passionate about the topic of discussion: How to Succeed at Customer Success Conversations in an Evolving Landscape and decided to continue the conversation here. How do we continue to...
by Mark Pecoraro | Jul 23, 2019 | Customer Success
A Rapid Evolution Customer Success is a rapidly evolving function, as it has come to the forefront of business discussions in the last few years. Amongst other inquiries, many professionals wonder what the difference is between support and success, and ask how the...